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INQUIRY GUIDE · OCTOBER 18, 2026 · 4 MIN READ

The beauty-tool inquiry checklist

A first inquiry does not need to be perfect. It needs enough detail for the next conversation to be specific: the item you want to explore, the scale you have in mind and the decisions still open.

Whether you are considering strip lashes, applicators, makeup brushes or sponges, the same basics make it easier to request accurate product information.

What to include in your first message

Include Helpful detail
Product direction Name the category and attach links or reference photos. Describe the features you like rather than asking to copy another product.
Quantity range Share the approximate quantity you are considering, even if it is a range.
Packaging idea Say whether you need standard presentation, a logo area or custom packaging discussion.
Destination country This gives context for later shipping conversations.
Timeline Share a target launch or decision date if it is relevant.

Questions worth asking

Ask for information about the exact option you are discussing. For example:

These questions keep the discussion practical. Product availability, pricing, sample costs, payment terms and delivery timelines need confirmation for the chosen item and order details.

A simple message structure

“Hello, I am interested in [product category]. I am looking for [style or key features]. My expected quantity is [range]. I would like to discuss [packaging / samples / product details]. The destination country is [country]. Here are my references: [links or images].”

You can use the inquiry form on our home page to prepare this message automatically, then review it in WhatsApp before you send it.

Start with your product brief

Open WhatsApp with a clear starting message, then add your references and product requirements.

Start an inquiry ↗